Marketing Campaign Operations Manager

Who we are

Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move.  We're a double unicorn and growing fast, so this is a great time to join! When you join us, you’ll begin a new and exciting career journey on which you’ll enjoy professional success, learn valuable new skills, and make lifelong friends.  

Why Redis?

Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. We're a double unicorn company with a valuation of more than $2 billion and have raised more than $347 million in funding. We're growing fast and expanding our team across the globe. 

 

Why would you love this job?

Business & Marketing Operations is a critical team within marketing that is responsible for marketing technology, campaign operations, analytics, fiscal oversight, and lifecycle process optimization.

This role specifically reports to the Director of Business & Marketing Operations and will own the campaign execution strategy for the marketing team, overseeing all campaign operations. You will partner closely with our demand generation, events, and lifecycle marketing teams to coordinate and improve our audience definitions, campaign execution process, database activation, and email engagement rates.

We are looking for someone looking to be a part of a high-performing team that gets excited about having a big impact on the team’s success. You will ideally be strong in communication, project management, email experimentation, and building comprehensive solutions in Marketo. Having a marketing operations, lifecycle marketing, or demand generation background will help you be more successful in this role.

Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation is welcomed and encouraged.

What you’ll do: 

  • Oversee campaign operations for the global marketing team with support from an external agency.
  • Take ownership of all the responsibilities surrounding the operations of email marketing, including but not limited to program templates, email templates, request intake processes, campaign execution process, and stakeholder management.
  • Partner with marketing team members to build, activate, and optimize demand generation campaigns.
  • Partner with lifecycle marketers to build and optimize use case and persona-based nurture programs.
  • Improve database integrity and segmentations, and ensure campaign audiences and targets match business needs and objectives.
  • Build and champion an A/B testing culture within marketing.
  • Document key campaign execution processes as they develop and evolve.
  • Help ramp up, train, and support marketing team members around the globe.

What will you need to have? 

  • 4+ years of experience in a marketing automation, lifecycle marketing, or marketing operations role, ideally at B2B companies. Experience managing an external agency is a big plus.
  • Currently Marketo certified. Marketo Champion status is a bonus.
  • Strong collaborator with excellent interpersonal skills to be able to connect and communicate with a range of people.
  • Demonstrated leadership in leveraging experimentation to improve execution and contribute to company growth.
  • Data-driven and able to easily tell stories from numbers in presentations.
  • Have a creative and curious mind, with a desire to hit the ground running.
  • Excellent attention to detail and project management skills

We give back to our employees:

Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our US team members fantastic benefits and perks:

  •       Competitive salaries and equity grants
  •       Unlimited time off to promote a healthy work-life balance
  •       H/D/V coverage along with 401K, FSA, and commuter benefits
  •       Frequent team celebrations and recreation events
  •       Lunch stipends
  •       Home internet reimbursement
  •       Yearly health and wellness budget for a healthy mind and body 
  •       Learning and development opportunities

#LI-AB1 #LI-REMOTE

As a global company operating in 10 countries across 5 continents, we value and encourage curiosity, diversity, and innovation from our employees, customers, and partners. As an equal opportunity employer, Redis is committed to a diverse workforce. We do not discriminate in hiring or any employment decision based on race, gender, culture, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.