Redis Enterprise Cloud Terms of Service

Updated: May 27, 2022

Thank you for using the (and reading the terms that apply to) the Redis Enterprise Cloud services, which are available at: https://redis.com/redis-enterprise-cloud/overview/ (called the “Cloud Services”)! 

THESE REDIS ENTERPRISE CLOUD TERMS OF SERVICE (KNOWN AS THE “CLOUD TOS”) FORM A LEGALLY BINDING CONTRACT AND DESCRIBE YOUR RIGHTS AND RESPONSIBILITIES. IF YOU ARE USING THE CLOUD SERVICES ON BEHALF OF AN ORGANIZATION, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND THAT ORGANIZATION TO THESE CLOUD TOS. INDIVIDUAL CONSUMERS ARE ENCOURAGED TO PAY ATTENTION TO THE WARRANTY DISCLAIMER IN SECTION 8 AND THE LIMITATIONS OF LIABILITY IN SECTION 10. IF YOU DO NOT AGREE TO THESE CLOUD TOS, DO NOT REGISTER, OR USE ANY OF THE CLOUD SERVICES.

Redis (“Redis” “us” or “we”) and you (where “you” or “customer” shall mean the entity you represent or, if that does not apply, you individually) may each be referred to as a “Party” and collectively as the “Parties”. You are entering into these Cloud ToS with the following Redis entity, based on your location: (i) with Redis Inc., if you are located in the Americas or Asia (including India); (ii) with Redis EMEA Ltd., if you are located in Europe, the Middle East (other than Israel), or Africa; or (iii) with Redis Ltd., if you are located in Israel.

1. The Cloud Services.

1.1 General Description. We are pleased to offer you access to and use of our Cloud Services, in accordance with these Cloud ToS. The Cloud Services run in public cloud environments under our cloud accounts. If you purchased the Cloud Services and paid the Services Fees, we offer you our support services that are described in the Redis Enterprise Cloud Services Support Policy (“Support Services”) available at: https://redis.com/legal/cloud-support-policy, as well as our Cloud Service Level Agreement (“SLA”) available at: https://redis.com/cloud-sla.

1.2 Free Services. You may use the Cloud Services at no charge (“Free Services”), provided that such usage is limited to the capacity or time limits designated at: https://redis.com/redis-enterprise-cloud/pricing/. We reserve the right to discontinue the provision of Free Services at any time, without prior notice. We may provide support at our discretion for Free Services, however, the Support Services and SLA do not apply to Free Services. You agree that you will use reasonable judgment and follow the Acceptable Use Policy prior to providing any sensitive or confidential information into the Free Services.

1.3 Previews. We will sometimes offer certain pre-release previews of the Cloud Services (“Previews”), which may be made available to customers directly through the Redis website, or through cloud partner marketplaces. Previews are provided “as-is”, “with all faults”, and “as-available”, and are excluded from any indemnities provided in this Agreement. Previews may not operate at the level of performance or compatibility of final, generally available products. You agree and understand that we: (i) are under no obligation to provide Support Services for Previews; (ii) may change or discontinue Previews at any time without notice; and (iii) may choose not to release a Preview into general availability. However, we may, in our discretion, make reasonable efforts to provide support to certain Previews.

1.4 Consulting Services. Customers may sometimes purchase consulting hours from us, for the Cloud Services. If you purchase consulting services hours (called “Consulting Services”), you agree that you must provide all the reasonable assistance and responses to our requests or the Consulting Services could be subject to delay. The results of Consulting Services (the “Deliverables”) will be provided to you upon completion and deemed accepted by you upon delivery. Upon completion of the Consulting Services, we grant you a royalty-free, non-exclusive and non-transferable license to use the Deliverables for your own internal business purposes; provided, however you agree that Redis does not create customized software, does not perpetually license software, and does not provide work-for-hire of any kind. Consulting Services are subject to a mutually executed statement of work (a “SOW”), along with the terms and conditions there, except that no SOW terms will modify this section or otherwise be incorporated into this Agreement if they purport to sell the intellectual property rights to, or grant a perpetual license in, the Cloud Services or other Redis intellectual property.

2. Registering Your Account.

2.1 Accounts. To use the Cloud Services, we require you to obtain an account (“Account”) by completing our registration process and designating a user ID and password. When registering with us you must: (i) provide true, current and complete information about yourself, and (ii) maintain such information so it continues to be true, current and complete. You are responsible for your account and only you may use it. If your login credentials are lost or stolen, or if you become aware of any unauthorized use of your Account or of the Cloud Services please contact the Redis Support team at https://redis.com/company/support/. The Cloud Services are accessible only to users registered with us or with our Partners (as defined below). We reserve the right to decline any Account registration.

2.2 Registration Data. We may collect certain Account registration and use data and information about you and your use of the Cloud Services and otherwise in connection with these Cloud ToS. Any collection and use of all such data and information will be in accordance with these Cloud ToS and our Privacy Policy which you acknowledge.

2.3 Acceptable Use Policy. Accounts and the Cloud Services themselves are subject to the Redis Acceptable Use Policy, which is available at https://redis.com/legal/acceptable-use-policy (the “Acceptable Use Policy”). You agree that access to the Cloud Services is conditioned on compliance with the Acceptable Use Policy, including, Free Services and any other Redis Enterprise products or services.

3. Fees, Taxes and Payments.

3.1 Generally. You may purchase the Cloud Services directly from us through our website or through one of our third-party reseller partners (“Partners”) by paying the services fees (“Services Fees”), according to our fee schedule (“Fee Schedule”). The Fee Schedule for Cloud Services purchased directly from us can be found at https://redis.com/redis-enterprise-cloud/pricing/. The Fee Schedule for purchases through our Partners may be found at each such Partner’s website. You agree to pay all applicable charges specified for the Cloud Services (including any charges for use in excess of authorizations). The Fee Schedule is exclusive of any customs or other duty, tax, and similar levies imposed by any authority, which shall be added to your Services Fees. You agree to pay any sales, value-added or other similar taxes imposed by applicable law that we must pay based on the Cloud Services you subscribed to, except for taxes based on our income. 

3.2 Authorizing Payment. By providing a credit card or other payment method accepted by us (“Payment Method”) for payment of the Services Fees, you are authorizing us to charge to the Payment Method the applicable Service Fees at the then Fee Schedule, and any other charges you may incur in connection with your use of the Cloud Services. You hereby authorize us to charge you a recurring monthly charge based on our current Fee Schedule for the Cloud Services. Please make sure you understand the Fee Schedule, and your fixed or flexible term length, if you have signed up through our website, it is your obligation to terminate the subscription prior to renewal. We are not able to give credits or refunds for any prepaid Services Fees, one-time charges, or other charges already due or paid.

3.3 Purchase Orders. We are under no obligation to accept purchase orders. If you provide us with a purchase order, and we accept it, you agree and understand that the purchase order is for your convenience only (such as your organizations internal business operations), and that none of the purchase order terms and conditions will apply to, nor be construed to apply to or incorporated into this Agreement, are null and void, and are deemed to be rejected by us (Redis) throughout the life of this Agreement. If Redis agrees to participate in any of customer’s payment web portals, automated vendor reviews or management systems, or other applications for onboarding, reviews, or payment processes, you agree that no terms and conditions from any such applications or portals will apply to this Agreement.

4. Your Data Ownership, Processing and Data Protection

4.1 Customer Data. Your data (“Customer Data”) consists of all data and information that you or your authorized users provide or input to the Cloud Services. Your use of the Cloud Services will not affect your ownership rights of any Customer Data. Customer Data always remains your data, and you are solely responsible for ensuring that your data, and your use of it, complies with these Cloud ToS and applicable law. We may need to make design choices to technically administer the Cloud Services, for example, how to replicate, store, scale, cluster, compress, decompress or backup your Customer Data. You hereby give us full permissions to make any such design choices and use of your Customer Data. You are solely responsible for obtaining all necessary rights and permissions to enable, and grant us such rights and permissions. Further, you represent and warrant to us that: (a) you have all rights in your Customer Data necessary to grant the rights contemplated by these ToS; and (b) that none of your Customer Data violates these ToS (including the Acceptable Use Policy), any applicable law or any third party’s intellectual property or other right.

4.2 Health Information. In some instances, we may require a separate or add-on to these Cloud ToS if you intend to upload specific types of information, such as protected health information, to the Cloud Services. If any Customer Data could be subject to restrictive governmental regulation, or may require security measures beyond those specified by us for the Cloud Services, you will not input, provide, or allow such Customer Data onto the Cloud Services without first notifying us and executing the required agreement amendment or modification, documenting that such data is in use. For example, your Customer Data shall not include protected health information unless you have signed a Business Associate Agreement with us.

4.3 Privacy Laws and the DPA. You represent and warrant that your use of the Cloud Services comply with all applicable laws and regulations, including without limitation any applicable data privacy protection laws. To the extent the California Consumer Privacy Act (CCPA), the European General Data Protection Regulation (EU/2016/679) (GDPR), or other data protection laws identified in the DPA apply to your Customer Data, our Data Processing Addendum (the “DPA”), available at: https://redis.com/data-processing-addendum, shall apply and serve as an integral part of this Agreement.

4.4 Technical and Organizational Security Measures. The Redis Technical and Organizational Security Measures (available at https://redis.com/technical-organizational-measures/) apply to these Cloud ToS, as described in the DPA.

4.5 Responsibility for Accuracy. Redis does not act as a data controller for Customer Data, and Redis does not provide advisement as to the suitability or legality of Customer Data for use in the Cloud Services. You are responsible for assessing the suitability of the Cloud Services for your intended use and Customer Data and to take necessary actions to order, enable, or use available data protection features appropriate for the Customer Data being used with the Cloud Services. By using the Cloud Services, you accept responsibility for your use of the services, and acknowledge that it meets your requirements and processing instructions to enable compliance with applicable laws.

5. Use Rights and Limitations.

5.1 Access. You may access and use the Cloud Services solely to the extent authorized by these ToS. You are responsible for your use of the Cloud Services by any third party who accesses the Cloud Services with your Account credentials on your behalf. You may not use the Cloud Services in violation of any jurisdiction’s laws and regulations, including but not limited to all applicable provisions related to data privacy and protection, intellectual property rights, or sectoral restrictions.

5.2 Ownership. You own your Customer Data and nothing in these Cloud ToS (except for general feedback as described below) is intended to grant ownership of your Customer Data to us. Redis or its licensors exclusively own and reserve all right, title and interest in and to the Cloud Services, including any improvements or derivatives thereof. No title to or ownership of any proprietary rights relating to the Cloud Services is transferred to Customer or any user pursuant to these Cloud ToS. All rights not expressly granted to Customer are reserved by Redis.

5.3 Restrictions. You may not: (i) reverse engineer, disassemble, or decompile the Cloud Services or apply any other process or procedure to derive the source code or reverse engineer the Cloud Services, (ii) modify, alter, tamper with, repair, or create derivative works of any components of the Cloud Services; (iii) disclose Redis Confidential Information as defined below; (iv) use the Cloud Services in a way designed or intended to avoid exceeding use limits or incurring fees; (vi) assign, resell, or sublicence access to the Cloud Services to any third party; (vii) use the Cloud Services in connection with any derivative work thereof; (viii) attempt to circumvent, disable or otherwise make ineffective any security features used by the Cloud Services; (vix) use the Cloud Services to perform a harmful activity or in violation of the Acceptable Use Policy; or (x) process any harmful content to or through the Cloud Services.

5.4 Confidential Information. “Confidential Information” means information, disclosed by one party to the other party in any form or format, marked confidential, identified as Confidential Information at the time of disclosure or the nature of the information and the manner of disclosure are such that a reasonable person would understand it to be confidential. Confidential Information includes, but is not limited to, source code, benchmarks, pricing, roadmaps, security measures and reports. The Parties will use at least commercially reasonable efforts to maintain the confidentiality of the Confidential Information, agree to use Confidential Information only for purposes consistent with these Cloud ToS, and will notify the other Party promptly of any known unauthorized use or disclosure of Confidential Information. Confidential Information may be disclosed and used by your employees, partners, contractors, professional advisors and third parties having a need to know and who are under a similar obligation of confidentiality.

5.5 Feedback and Marketing. We encourage, but never require, you to provide suggestions, proposals, ideas, recommendations or other feedback regarding improvements to the Cloud Services (“Feedback”). To the extent that you provide Feedback, you grant us a royalty-free, fully paid, sub-licensable, non-exclusive, irrevocable, perpetual, worldwide right and license to make, use, sell, offer for sale, import and otherwise exploit the Feedback for incorporation into the development or improvement of the Cloud Services or related offerings. Unless you object, we may use and display your organization’s name or logo on our website and in connection with marketing materials directly related to identifying your organization as our customer (but not for any other purpose). Promptly upon your written request, we will take down or remove any such marks from our website and, make all reasonable attempts to remove such from any marketing materials.

6. Modifications or discontinuation of the Cloud Services.

6.1 Technical Administration. We may need to make design choices to technically administer the Cloud Services, for example in the way we replicate, store, scale, cluster, compress, decompress or backup your Customer Data. You hereby grant us permission to make any design choices. Occasionally, you may experience interruptions, delays or errors in the Cloud Services. This may be due to a number of reasons including, maintenance that we perform on our website, as well as reasons beyond our control.

6.2 Important Upgrades and Fixes. You acknowledge that we may, in our sole discretion and at any time, upgrade the Cloud Services to incorporate new features, feature updates or bug fixes. We cannot provide notice on upgrades relating to Fixed plans of the Cloud Services. An email notice (the “Upgrade Notice”) will be sent regarding upgrades relating to the Flexible plan of the Cloud Services. You will have 30 days from the Upgrade Notice date to make the necessary provisions in your deployment environment for supporting the upgrade. If you fail to do so, our SLA terms will not be binding after such period, and you recognize and agree that we will not be liable for data loss, availability issues, security issues, or other related issues that would have been mitigated by following the instructions in the Upgrade Notice, and making the necessary provisions. Cloud Services based on older versions will be completely terminated and unavailable 18 months after the Upgrade Notice.

6.3 Emergency Suspension. Where necessary to preserve our rights, the integrity of the Cloud Services, or the availability of the Cloud Services to our users, we may, in our sole reasonable discretion and without notice or liability to you or any third party immediately suspend or terminate your account and block any and all current or future access to and use of our website and the Cloud Services (or any portion thereof) without derogating from any other right or remedy that we may have by law, equity or otherwise.

6.4 Inactivity and Deletion. We may delete your usage history and your backup data files older than 12 months or, delete your entire usage history, data files and backup data files 3 months after you terminate using the Cloud Services. If you are using the Free Services, please note that we may automatically delete databases that have become inactive for more than 30 days.

7. Term and Termination.

7.1 Termination by You. These Cloud ToS commence when you complete the registration process and create an Account. They will continue to apply throughout the duration of the Cloud Services, until the Cloud Services are terminated in accordance with these Cloud ToS. You may terminate these Cloud ToS by properly terminating all Cloud Services under your account. If you signed up through our website, please refer to the “Billing & Payments” tab of your Redis.com account page for more information on canceling recurring payments or automatic renewal.

7.2 Termination by Us. We may terminate your account and these Cloud ToS, or suspend your access to the Cloud Services: (a) for any reason subject to 30 day’s prior notice, (b) immediately if (i) your payment is overdue or you are otherwise in breach of these Cloud ToS; (ii) we determine that there is a risk to the Cloud Services or to any third party from your actions and/or that your use of the Cloud Services may be unlawful; or (iii) you have ceased to operate in the ordinary course of business, made an assignment for the benefit of creditors or made a similar disposition of your assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding. If we suspend your right to access or use any portion or all of your Cloud Services, you remain responsible for all Service Fees you have incurred prior to the suspension and you will not be entitled to any credit or refund. 

7.3 Post-Termination. Upon termination of these Cloud ToS: (i) all your rights under these Cloud ToS terminate immediately; (ii) you remain responsible for all Service Fees you have incurred through the date of termination; and (iii) we have no obligation to continue to store any Customer Data contained in the terminated Cloud Services post termination, nor any responsibility for any lost or damaged Customer Data.

8. No Warranty or Conditions.

8.1 Disclaimer. TO THE EXTENT NOT PROHIBITED BY LAW, REDIS, ITS AFFILIATES AND PARTNERS: (A) PROVIDE THE SERVICES “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE”, (B) MAKE NO REPRESENTATIONS OR WARRANTIES OR CONDITIONS WHETHER EXPRESS OR IMPLIED (E.G. WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT), AND (C) DO NOT GUARANTEE THAT THE CLOUD SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS, THAT THE CUSTOMER DATA WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED.

8.2 Exclusive Remedy. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE CLOUD SERVICES OR WITH THESE CLOUD TOS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE CLOUD SERVICES.

9. Indemnification.

9.1 Indemnification by Us. We will defend you against any third-party claim that the Cloud Services (but not Free Services), as provided by us, infringe a registered patent, registered trademark, or copyright of a third party, or misappropriates a trade secret (“Claim Against You”). We will indemnify you for the resulting costs and damages finally awarded against you to such third party by a court of competent jurisdiction or agreed to in a settlement approved by us. However, we will have no liability to you under this section for any Claim Against You that arises out of: (a) any unauthorized use, reproduction, or distribution of the Cloud Services by you; (b) use of the Cloud Services in combination with any other services, software, content, data, business process, or equipment not supported in our documentation if such Claim Against You would have been avoided without such combination; (c) any modification or alteration of the Cloud Services by anyone other than us; (d) use of any older release of the Cloud Services when a newer version would have avoided the infringement; (e) our compliance with any materials, designs, specifications or instructions provided by you; and/or (f) any infringement of third-party open source software included within the Cloud Services. In the event of a Claim Against You, we will: (i) obtain the right for you to continue using the Cloud Services; or (ii) modify the Cloud Services to make it non-infringing; or (iii) if subsections (i) and (ii) are not commercially viable (as determined by us in our sole discretion), terminate these Cloud ToS, and you will be entitled to a prorated refund of any fees prepaid by you for the unused period of your subscription. This section does not apply to Free Services under any circumstances.  

9.2 Indemnification by You. To the extent not prohibited by law, you will defend Redis against any cost, loss, damage, or other liability arising from any third party demand or claim that any Customer Data or information provided by you, or your use of the Cloud Services: (a) infringes a registered patent, trademark, or copyright of a third party, or misappropriates a trade secret (to the extent that such misappropriation is not the result of Redis’ actions); or (b) violates applicable law or these Cloud ToS. We will reasonably notify you of any such claim or demand that is subject to your indemnification obligation.

9.3 Exclusive Remedy. WITHOUT LIMITING SECTION 8.2 ABOVE, THE OBLIGATIONS CONTAINED IN SECTION 9.1 ABOVE ARE REDIS’ SOLE OBLIGATION TO YOU, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR A CLAIM AGAINST YOU.

10. Limitation of Liability.

10.1 Disclaimer of Damages. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL REDIS, ITS AFFILIATES, PARTNERS, RESELLERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR: ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, REVENUE, GOODWILL, LOSS OF USE, SUBSTITUTES OR REPLACEMENT PRODUCTS OR SERVICES) HOWEVER CAUSED, UNDER ANY THEORY OF LIABILITY, INCLUDING, WITHOUT LIMITATION, CONTRACT, TORT, WARRANTY, NEGLIGENCE OR OTHERWISE, EVEN IF REDIS HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. IN SUCH AN EVENT, THIS LIMITATION WILL NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

10.2 Total Liability to You. THE AGGREGATE LIABILITY OF REDIS AND ITS AFFILIATES, OFFICERS, PARTNERS, RESELLERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS, RELATING TO THE CLOUD SERVICES WILL BE LIMITED TO THE GREATER OF THE MOST RECENT MONTHLY OR YEARLY FEE (AS THE CASE MAY BE) THAT YOU PAID FOR THAT PARTICULAR SERVICE. THE LIMITATIONS AND EXCLUSIONS ALSO APPLY IF THIS REMEDY DOES NOT FULLY COMPENSATE YOU FOR ANY LOSSES OR FAILS OF ITS ESSENTIAL PURPOSE. YOU AGREE THAT THESE LIMITATIONS OF LIABILITY ARE INTENDED TO SURVIVE AND THAT THE PRICES FOR CLOUD SERVICES WOULD BE GREATER BY NECESSITY WITHOUT THEM.

11. Governing Law and Jurisdiction.

11.1 Americas or Asia. If you are located in the Americas or Asia (including India), these Cloud ToS shall be governed by the laws of the State of California, without regard to its conflict or choice of laws principles. The Parties agree that any and all disputes concerning these Cloud ToS shall be brought in the federal and state courts of the State of California having jurisdiction thereof, and further agree and consent that venue of any action brought hereunder shall be exclusively in the County of Santa Clara, and the Parties irrevocably waive any and all claims and defenses either might otherwise have in any such action or proceeding in any of such courts based upon any alleged lack of personal jurisdiction, improper venue, forum non conveniens or any similar claim or defense.

11.2 Europe, Middle East, or Africa. If you are located in Europe, the Middle East (other than Israel), or Africa, these Cloud ToS shall be construed and enforced in all respects in accordance with the laws of England, without reference to principles of conflict or choice of law. The Parties hereby irrevocably consent to the exclusive jurisdiction and venue of the courts located in London, England.

11.3 Israel. If you are located in Israel, these Cloud ToS shall be governed by the laws of the State of Israel without reference to principles of conflict or choice of law. The courts located in the Central District of the State of Israel shall have exclusive jurisdiction over any dispute or matter in connection with these Cloud ToS.

11.4 Uniform Acts. The Parties specifically disclaim applicability of the 1980 UN Convention on Contracts for the International Sale of Goods or any laws based on the Uniform Computer Information Transactions Act (UCITA).

12.General Terms

12.1 Severability; Entire Agreement. These Cloud ToS apply to the maximum extent permitted by relevant law. If a court holds that the Parties cannot enforce a part of these Cloud ToS as written, you and Redis will replace those terms with similar terms to the extent enforceable under the relevant law, but the rest of these Cloud ToS will remain in effect. This is the entire contract between you and Redis regarding the Cloud Services. It supersedes any and all prior contracts or oral or written statements regarding your use of the Cloud Services. 

12.2 Assignment and transfer. We may assign, transfer, or otherwise dispose of our rights and obligations under these Cloud ToS, in whole or in part, at any time without notice. You may not assign this contract or transfer any rights to use the Cloud Services, unless Redis agrees in writing.

12.3 Independent Contractors; No Beneficiaries. Redis and you are not legal partners or agents; instead, our relationship is that of independent contractors. This agreement is solely for your and our benefit. It is not for the benefit of any other person, except for permitted successors.

12.4 Force Majeure. Neither Party will be liable to the other for any delay or failure to perform any obligation under these Cloud Terms (except for a failure to pay fees) if the delay or failure is due to events which are beyond the reasonable control of such Party, such as a strike, blockade, war, act of terrorism, riot, natural disaster, failure or diminishment of power or telecommunications or data networks or services, or refusal of a license by a government agency.

12.5 Notices. All communications and notices to be made or given pursuant to these Cloud ToS must be in English. We may provide any notice to you under these Cloud ToS by posting a notice on our website for the applicable Cloud Services or via email to the address associated with your Account. You will be deemed to have received any email sent to the email address then associated with your Account. To give us notice under these Cloud ToS, you must (i) email us at legal@redis.com, or (2) send us your notice by certified mail, return receipt requested, to: Global Legal, Redis, Inc. 700 E. El Camino Real, Mountain View, CA 94040, USA.

12.6 Amendments. We may amend these Cloud ToS at any time by posting a revised version on our website for the applicable Cloud Services or by notifying you via email. Any amended terms become effective upon posting on our website for the applicable Cloud Services or as stated in our email notice message. By continuing to use the Cloud Services after the effective date of any amendment to these Cloud ToS, you agree to be bound by the amended terms. Please check our website for the applicable Cloud Services regularly. These Cloud ToS were last amended on the date listed in the introduction to these Cloud ToS.

12.7 Government Use. If you are a U.S. government entity or if this agreement otherwise becomes subject to the Federal Acquisition Regulations (FAR), you acknowledge that elements of the Cloud Services constitute software and documentation and are provided as “Commercial Items” as defined at 48 C.F.R. 2.101, and are being licensed to U.S. government users as commercial computer software subject to the restricted rights described in 48 C.F.R. 2.101 and 12.212.